With you at every step.
View your warranty information, track service requests and find the software for your product.
Warranty & support portal
Your products, warranty periods and conversations with our support team. All in one place.
Sign in to the support portalDownloads
The files and latest releases for your product.
Applications
Product software and toolsUpdates
Release information and update filesNot sure where to start?
Start with the questions here. For technical help with your product, send us a request through the portal.
Contact our teamWhere can I find my warranty information?
Sign in to the support portal and find your product by its serial number. Its detail view shows the warranty start date, end date and current status.
How do I open a support request?
Choose your product in the portal and select New support request. Describe the issue and follow replies and progress in the same conversation.
How do I get a portal account?
Contact your dealer or the Quark Optical team for account access. Products assigned to your authorized account will appear in the portal.
How do I find the correct software version?
Check the product name, part number and version in Applications and Updates. If you are unsure which release to use, open a support request.